"Her Power" | Taikang Yuan Hong: In the era of longevity, a practitioner of warm medical and health care solutions

Amid the wave of population aging, how to achieve “care in old age and quality support” has evolved from a private family matter to a societal challenge in facing longevity. In this pursuit of a happy old age for everyone, insurance institutions are playing an increasingly vital role with their unique institutional advantages and resource integration capabilities. As the President of Taikang Group in 2025 and General Manager of Taikang Elderly Care Shenzhen Branch, Yuan Hong has dedicated eighteen years on the front lines, exemplifying this role vividly.

Yuan Hong, President of Taikang Group in 2025

As a leading enterprise in the health industry spanning insurance, asset management, and medical and elderly care services, Taikang has internalized the principles of “people-oriented” and “business for good” as the foundation of its development, making elderly care its core mission. Over the past decade, Taikang has pioneered the “new life insurance” business model by integrating “payment + service + investment” across three key areas, meeting diverse expectations for health and wealth management throughout the entire lifecycle. To truly realize the value of this model, a talented frontline team is essential—they are not only implementers of the business model but also the key connectors in delivering insurance warmth and brightening seniors’ lives.

As a pragmatic business pioneer, a leader in team development, and a core executor of Taikang’s strategic implementation, Yuan Hong is rooted in Taikang Elderly Care’s core business. She specializes in corporate annuities, employee benefits, personal pensions, and integrated medical and elderly care services. With professionalism, resilience, and warmth, she has become a benchmark female figure in the field of elderly financial services in the era of longevity, writing a chapter of progress for women in the new era workplace.

“My initial choice to enter the insurance industry stemmed from a desire to protect,” Yuan Hong said. “I hope to leverage Taikang’s full lifecycle protection ecosystem, using professionalism and warmth to empower enterprises, safeguard employees, and bring peace of mind to families. This has been my unwavering direction for the past eighteen years.”

From serving individuals to representing Taikang in corporate engagement, and from a newcomer to leading a high-caliber, highly educated team of 120, Yuan Hong’s career transformation was not overnight. She gradually stood out in the workplace by focusing on corporate services, understanding policies and ecosystems, and possessing strong negotiation skills for corporate clients, along with a long-term vision of leading teams and empowering others. Her innate femininity—delicacy, resilience, and empathy—also enables her to communicate effectively, understand needs, and resolve conflicts with ease.

“I always adhere to professionalism and integrity, earning trust through long-term companionship. In every service, I embody the composure and strength of a woman,” Yuan Hong said.

Throughout her growth, Yuan Hong has increasingly realized the value of insurance and her role within it. “I am increasingly understanding that we are not only insurance providers but also enterprise risk management consultants, employee benefits planners, and practitioners of Taikang’s ecosystem—serving companies professionally and protecting countless families with warmth.”

For her, this profession is not just a business commitment but also a social responsibility. When companies become more stable through professional solutions, employees and families feel more secure, and her team continues to grow and flourish, she becomes more convinced: standing with professionalism and moving forward with kindness is the most beautiful posture for women.

“When I see partner companies becoming more stable because of our solutions, and employees and families feeling more secure; when I see more talented women in the team growing, shining, and realizing their value—I deeply feel that this career combines business warmth with social significance,” Yuan Hong said.

As a leader who has risen from the front lines, Yuan Hong accurately grasps the trends in the elderly financial industry, deeply practices Taikang’s “new life insurance” business model, and leverages Taikang’s leading pension management capabilities and innovative service models in the field. She integrates enterprise risk management, employee benefits planning, and medical and elderly care services, creating comprehensive, integrated health and elderly care solutions for large state-owned and central enterprises, excelling in corporate business, pension management, and project development, and becoming an outstanding practitioner of Taikang’s service model.

“Taikang Elderly Care, with its policy advantages, service excellence, product fit, and ecological collaboration, deeply integrates into Taikang’s ‘payment + investment + service’ three-pronged business model, providing full-cycle solutions for enterprises and employees. This is our core competitive edge,” Yuan Hong explained.

Yuan Hong’s story is not only a microcosm of the success of Taikang’s “new life insurance” business model but also a powerful answer to the question of “how to help everyone age with dignity.”

She stated that in the future, she will continue to follow Taikang’s strategic layout, focusing on employee benefits, the third pillar of personal pensions, and medical and elderly care services, leading her team steadily forward. She firmly believes that with passion, professionalism, gentleness, and determination, every woman can balance family and career, live freely and confidently, and shine on the broad stage of the longevity era, showcasing her own infinite brilliance.

Text / Wang Xinyu

Editor / Xu Nan