On July 7, Anthropic announced that Claude Cowork, an AI agent tool previously limited to desktop applications, has officially expanded to mobile devices and web platforms. Users subscribed to the "Max" plan can now access cross-platform features. Anthropic also released usage data from late May covering over 600,000 organizations and 1.2 million anonymous sessions: business process operations accounted for 33.4%.
Claude Cowork Cross-Platform Expansion: Core Feature Design for Mobile and Web
According to Anthropic's announcement, the core features of the cross-platform version of Claude Cowork include: users can initiate complex tasks on their office desktop (such as "prepare for Monday morning client meetings"), and Cowork will automatically read relevant emails, historical meeting records, and the latest news, compile a briefing, and draft follow-up email drafts; users can then receive progress updates and review results via their phones.
The most critical technical breakthrough is "offline background operation": even if the user's laptop is shut down, Cowork can continue executing tasks in the cloud and proactively request human input when needed, positioning it as an "Agentic Administrative Coworker." This cross-platform feature is currently available to users subscribed to the "Max" plan.
Early Usage Data from 600,000 Organizations: Business Processes at 33.4% Surpass Software Development
The early usage data released by Anthropic from late May 2026 covers over 600,000 organizations and 1.2 million anonymous sessions, with three main usage categories as follows:
Business Process Operations: 33.4%; key scenarios include aggregating scattered information into reports, creating onboarding checklists for new employees, and reconciling spreadsheets; concentrated in finance, HR, and administrative departments
Content Creation and Copywriting: 16.4%; key scenarios include drafting, creating slides, planning social media posts, and business proposals; concentrated in marketing and management roles
Software Development: 8.7%; includes code writing and debugging; despite being the most talked-about application area for AI, it accounts for the smallest share in daily Cowork usage
Anthropic's Enterprise Embedding Strategy: Claude Tag and the "Office Agent War" Context
In addition to launching the cross-platform version of Claude Cowork, Anthropic recently introduced Claude Tag, positioned as a virtual team member residing within the enterprise communication software Slack, further embedding Claude deep into daily enterprise workflows.
Anthropic stated in the usage data report: "Although programming remains the most eye-catching application of AI, we clearly see that the usage rate of AI in daily business work is rising sharply."
This full-platform expansion, along with OpenAI's tools (such as Codex expanding from developer tools to non-technical spreadsheet analysis applications), reflects the market trend of AI agent tools, shifting the competitive focus from "chatbot intelligence comparison" to "whether it can actually complete office work."
FAQ
How can I access Claude Cowork's cross-platform features, and which subscription plan is required?
According to Anthropic's announcement, the cross-platform features of Claude Cowork on mobile and web are available to users subscribed to the "Max" plan; Claude Cowork was initially launched as a desktop application in January 2026. Specific plan details and subscription fees are subject to the official Anthropic website announcement.
What are the main findings from Claude Cowork's early usage data?
According to data released by Anthropic for late May 2026 (over 600,000 organizations and 1.2 million anonymous sessions), business process operations had the highest share at 33.4%; followed by content creation at 16.4%; software development accounted for only 8.7%, indicating that the actual use of AI agent tools has expanded widely to non-technical departments such as finance, HR, administration, and marketing.
What is Claude Tag, and how does it differ from Claude Cowork?
According to reports, Claude Tag is a recently launched Slack-resident virtual team member by Anthropic, positioned as an AI assistant within enterprise communication tools; Claude Cowork is a cross-platform agent tool that can automatically execute more complex multi-step tasks in the background. Both are part of Anthropic's strategy to deeply embed AI into enterprise workflows; specific functional differences are subject to official Anthropic product descriptions.
